Shipping & Returns
All orders fulfilled by Sidewalk Fulfillment Services.
Orders will generally be processed within two to five (2-5) business days, but may take up to ten(10) business days. Weekends and Holidays are not business days. Items out of stock or on backorder may require a slight wait..
Please note the following:
Your desired shipping method goes into effect AFTER your entire order is processed.
If you select "USPS Priority" 1, 2, or 3 day shipping, we CANNOT guarantee you will get these items in those time periods. This IS NOT expedited shipping. Instead, the postal service has renamed their priority mail services but does not guarantee that these services will deliver in the time stated. Again, this IS NOT expedited shipping.
You will receive an email from Sidewalk with a delivery confirmation number, indicating that your order has been shipped. Orders shipping via USPS and should arrive within three (3) to seven (7) days. If you haven't received your order within 15 days of shipping, please email us with your name, account email address, and transaction number, and we will do our best to track down your order.
First class international USPS orders can take up to 8 weeks to arrive at their destination. International orders may have customs charges attached depending on the country that they are imported to. Please be advised that we do not oversee these charges and have no control over them, nor can we quote them during the checkout process.
UPS Express Saver Paks will arrive in 2-4 days after shipment. These packages are tracked all the way to your doorstep.
Sidewalk is not liable for any First Class International shipment that may be lost in transit.
Any further questions contact firstname.lastname@example.org or call us at 267-308-8942.